Refund and Returns Policy for Maxeventplannings (Football Website)

At Maxeventplannings, we strive to provide high-quality football-related products and services. However, if you are not satisfied with your purchase, we are here to help. Please review our Refund and Returns Policy to understand your rights and our procedures.

1. Eligibility for Returns

  • Physical Products: If you have purchased physical merchandise (such as clothing, football gear, or memorabilia), you have the right to return items within 30 days of receiving them, provided they meet the following conditions:

    • The item must be unused, in its original packaging, and in the same condition as when you received it.
    • Proof of purchase (such as an order confirmation or receipt) is required to process any return.

  • Digital Products or Services: Digital products (such as subscriptions, downloadable content, or online services) are non-refundable unless they are defective or fail to meet the description provided at the time of purchase.

2. Return Process

  • Step 1: Contact our customer support team via email at [your email] or phone at [your phone number] to initiate a return. Please include your order number and reason for the return.
  • Step 2: Once your return request is approved, we will provide you with detailed instructions on how and where to send the product.
  • Step 3: After receiving the returned item, we will inspect it to ensure it meets the eligibility criteria. You will be notified of the approval or rejection of your return.

3. Refunds

  • Approved Returns: If your return is approved, we will process the refund within 7-10 business days. Refunds will be issued to the original method of payment (credit card, PayPal, etc.).
  • Partial Refunds: In certain circumstances, only partial refunds may be granted, such as for items that show signs of use or are missing original packaging.

4. Non-Refundable Items

The following items are non-refundable:

  • Gift cards.
  • Downloadable software or digital products that have been accessed or downloaded.
  • Customized or personalized products (e.g., jerseys with specific names or numbers).

5. Shipping Costs

  • Return Shipping: Customers are responsible for the cost of return shipping unless the item was damaged, defective, or incorrect at the time of delivery.
  • Original Shipping Charges: Shipping costs paid during the original purchase are non-refundable unless the return is due to an error on our part (e.g., wrong or defective product).

6. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us for further assistance.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately with details and photos of the issue. We will arrange for a replacement or refund, depending on the situation.

8. Late or Missing Refunds

  • If you haven’t received a refund after 10 business days, please check with your bank or payment provider. If the refund has not been processed, please contact us, and we will assist you in resolving the issue.

9. Contact Us

If you have any questions about this Refund and Returns Policy or need assistance with a return, please reach out to us at:

Address: 2333 Juniper Drive,Ashley,Michigan,United States.
Phone:989-915-4731
Email:info@maxeventplannings.com

By making a purchase through Maxeventplannings, you agree to this Refund and Returns Policy.